Privacy Policy

Privacy Policy

At Cherlinà, we deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect When you place an order or create an account, we collect necessary personal information, including:

• Your Name

• Shipping and Billing Address

• Phone Number

• Email Address (if applicable)

2. How We Use Your Information We strictly use your provided information to:

• Process and fulfill your orders (including handing over details to our delivery partners like Pathao).

• Send you order confirmations, tracking updates, and customer support messages.

• Improve our website experience and customer service.

3. Data Sharing & Security

• We do not sell, rent, or trade your personal information to any third parties.

• Your address and phone number are only shared with our trusted courier partners to ensure the safe and timely delivery of your parcel.

• We take reasonable technical precautions to protect your data from unauthorized access or disclosure.

4. Cookies Our website may use standard "cookies" to enhance your shopping experience, remember your cart items, and understand how you interact with our store.

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Terms of Service

Welcome to Cherlinà. By accessing or shopping on our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, copy, or resell any part of our products or website content without our express written permission.

2. Products and Pricing

• All product prices are in Bangladeshi Taka (BDT) and are subject to change without prior notice.

• We make every effort to display the colors and images of our jewelry, bags, and cosmetics as accurately as possible. However, we cannot guarantee that your device's screen will reflect the exact true color of the products.

• All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Accuracy of Billing and Account Information

• You agree to provide current, complete, and accurate purchase and shipping information for all orders.

• If an incorrect address or phone number is provided, Cherlinà will not be held responsible for delayed or failed deliveries.

4. Prohibited Uses You are prohibited from using the site or its content for any unlawful purpose, to violate any intellectual property rights, or to submit false or misleading information.

5. Changes to Terms of Service We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.