Privacy Policy
Last updated: June 16, 2026
At Cherlina, we value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect, use, share or otherwise process your personal information through our website.
1. Information Collection
We collect personal information such as your name, delivery address, phone number, email address, and order history when you use our website, place an order, or contact customer service.
2. How We Use Your Information
We use your personal information to process transactions, dispatch shipments, verify payments (e.g. bKash, Nagad, and Rocket mobile transactions), respond to your support queries, and improve your overall shopping experience.
3. Sharing and Disclosures
We do not sell, rent, or trade your personal information to third parties. We share transaction and shipping data only with courier services (for package delivery) and payment gateways (to process verify cash on delivery and manual bank transactions).
4. Data Security
We implement appropriate administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at support@cherlina.com.